Upon arrival at Bilbao Airport, a representative holding a Country Walkers sign meets you as you exit the baggage-claim area and provides a complimentary small-group transfer to the Hotel Hesperia Bilbao, approximately 20 minutes away. The remainder of your day is at your leisure (no meals included).
If you are going to be delayed meeting our transfer representative for more than 15 minutes due to delayed or lost luggage, please let our Airport staff or representative know by calling or sending a text message to +39 334 221 88 93. Our drivers are generally able to wait for up to 45 minutes from the time your flight lands, after which you would be responsible for your own transfer. You may also contact our One Call travel assistance to advise of your delay and they will contact our transfer service.
Please note: If you arrive early, your hotel room may not be available until 2:00 p.m., in which case you may store your luggage with the reception desk.