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COVID-19 Policy FAQs

To support our guests’ health and safety while traveling with us, we are taking extra precautions operating our tours. Here you will find the answers to some common traveler questions regarding COVID-19.

Guests may not join a tour without meeting all requirements.  Participants should monitor Country Walkers’ and country specific requirements as they are subject to change.

All guests are required to log in to MyAccount to accept the following Health and Travel Attestation after reserving their tour:     

  • I certify that I will keep my COVID-19 vaccination up to date as outlined by the CDC and as required by the destinations to which I am traveling. Up to date means a person has received all recommended COVID-19 vaccines, including any booster dose(s) when eligible. I will visit the CDC website for detailed information and check back frequently prior to my departure date to ensure I understand and comply with guidance changes.
  • I certify that I will travel with my CDC vaccination card and be prepared to provide proof of vaccine as needed to gain entry to some public spaces such as restaurants, hotels, indoor spaces, outdoor events, etc. This requirement varies by destination.
  • I certify that I am prepared to meet any COVID-19 testing requirements for my destination and transportation. (If you previously had COVID-19, it is recommended that you travel with proof of infection and recovery in case you cannot provide a negative test result.) Travelers who have been diagnosed with COVID-19 within 5 days of their tour start date should cancel their travel plans.
  • I certify that I will review and meet all travel requirements outlined by Country Walkers and applicable government websites for my destination(s).
  • I certify that I will sign a health screening form on the first day of my tour (form will be provided by guides. Not applicable to Self-Guided Tours.)

Search for your destination country here to find country specific travel requirements by looking at the Entry and Exit Requirements section.

Our domestic and international Country Walkers Guides are required to be fully vaccinated to the extent practicable, subject to applicable law.

Country Walkers will schedule that test on your behalf and fit it into your itinerary. The cost of the test would be your responsibility. Most testing sites accept credit cards, but some destinations will require cash. PCR test costs vary from $50-$300 per test, depending on destination. Your guide can advise you whether cash will be required for this test when you arrive on tour so you have time to visit an ATM.

Should a guest be directed to quarantine for 14 days due to COVID-19 exposure, then they should not travel. This direction typically comes from the local health department or the health provider’s office of the person who is ill. The incubation period for COVID-19 ranges from 2 to 14 days after exposure, so if exposure occurred within 14 days of the start of the trip, the guest will not have completed quarantine in time and should not commence travel.

Country Walkers highly recommends that guests purchase travel protection insurance for potential coverage in these types of situations. Our recommended travel protection plan includes coverage for certain situations related to COVID-19—learn more here.

Country Walkers realizes there are circumstances where your travel protection provider may not approve a claim related to COVID-19. If you purchase our recommended travel protection plan or a similar plan that includes coverage for COVID-19 and you are unable to travel for reasons related to COVID-19, and your claim is denied, Country Walkers will consider providing a partial to full travel credit or refund based upon your specific circumstances. All policies are subject to change.

Guests who have been diagnosed with COVID-19 are not required to disclose this to Country Walkers.

Airports and airlines have continually updated their policies and boarding requirements in response to COVID-19 including, but not limited to:

  • Wearing a face mask at the airport and onboard is now optional on most airlines. We recommend coming prepared with your own supply of face masks.
  • Additional travel document screening during check-in. Be prepared for a longer check-in and security process. We recommend contacting your carrier and/or airport for the most up-to-date requirements and suggested check-in time.

We recommend that you check your flight itinerary on your carrier’s website one week in advance, and again both 24 hours and 6 hours in advance. With the limited number of flights currently in service, you may be rescheduled from your original flights to alternate flights. Last minute cancellations can happen. Routes may be less direct and layover times longer. Seat assignments may change due to itinerary and/or equipment changes. It is always your carrier’s responsibility to rebook you.  Should your flight get canceled, contact your carrier online, via phone, or using the check-in line to confirm new flights.

Country Walkers recommends guests self-monitor prior to and while en-route to the tour. On the day the tour commences, participants will complete and sign a Health Screening Form, and hand it to their guide for review and scanning. Should a guest have symptoms of COVID-19 at the start of the tour or at any point prior to the trip conclusion, they will be referred to local medical authorities. All guests requiring medical or logistical needs will also receive free access to our 24/7 emergency assistance support hotline through Allianz Global Assistance. They may be removed from the tour once we’ve received medical consult.

If the traveling companions of an unwell guest do not have symptoms or fever, and a doctor determines that the unwell guest is not contagious, traveling companions may carry on with the tour. Depending on the nature of the contagion, we will determine whether any further actions are necessary regarding other guests.

Country Walkers highly recommends that guests purchase travel protection for potential coverage in these types of situations. Our recommended travel protection plan includes coverage for certain situations related to COVID-19; learn more here.

Country Walkers realizes there are circumstances where your travel protection provider may not approve a claim related to COVID-19. If you purchase our recommended travel protection plan or a similar plan that includes coverage for COVID-19 and you are unable to travel for reasons related to COVID-19, and your claim is denied, Country Walkers will consider providing a partial to full travel credit or refund based upon your specific circumstances. All policies are subject to change.

Should you test positive while on tour you will be isolated, and we will consult immediately with medical professionals and an exposure investigation will take place.

All guests requiring assistance for medical or logistical needs will have free access to our 24/7 emergency assistance support hotline through Allianz Global Assistance.

Country Walkers highly recommends that guests purchase travel protection for potential coverage in these types of situations. Our recommended travel protection plan includes coverage for certain situations related to COVID-19—Learn more here.

Country Walkers realizes there are circumstances where your travel protection provider may not approve a claim related to COVID-19. If you purchase our recommended travel protection plan or a similar plan that includes coverage for COVID-19 and you are unable to travel for reasons related to COVID-19, and your claim is denied, Country Walkers will consider providing a partial to full travel credit or refund based upon your specific circumstances. All policies are subject to change.

We will consult immediately with medical professionals and an exposure investigation will take place. You may have to quarantine.

We encourage guests to contact Country Walkers should they test positive for COVID-19 within 72 hours of being exposed to our group. We will alert the other group members of the possible exposure so that they can take all necessary precautions. Country Walkers will attempt to protect the privacy of an individual who tests positive, though contact tracing and notification could result in guests inferring who has tested positive.

We encourage guests to contact Country Walkers should they develop symptoms or test positive for COVID-19 within 14 days of their tour conclusion. There may be contact tracing conducted by Country Walkers and/or the local health department. We will alert the other group members of the possible exposure so that they can take all necessary precautions. Country Walkers will attempt to protect the privacy of an individual who tests positive, though contact tracing and notification could result in guests inferring who has tested positive.

Dinners will remain a highlight during your trip. We are working closely with restaurants and inns to ensure that safety procedures and local regulations are followed.  When possible, we will enjoy meals al fresco and offer take-out options.

Guides are trained on the latest recommendations for safe food handling. There will be a focus on individually packaged snacks and picnic items, and your guides will wear protective gear like gloves and masks when handling and serving food.

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